Guidelines for User Driven Service and E-Service Innovations

Ada Scupola

Guidelines for User Driven Service and E-Service Innovations

Innovation i service og oplevelse

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Originalsprog	Engelsk
Titel	Proceedings of ITAIS 2013, X Conference of the Italian Chapter of AIS , Empowering society through digital innovations
Antal sider	8
Forlag	AIS Association
Publikationsdato	14 dec. 2013
ISBN (Trykt)	978-88-6685-007-6
Status	Udgivet - 14 dec. 2013
Begivenhed	ITAIS 2013: Empowering society through - Università Commerciale Luigi Bocconi , Milano, Italien Varighed: 14 dec. 2013 → 14 dec. 2013 Konferencens nummer: IX http://www.itais.org/itais2013/

Konference

Konference	ITAIS 2013
Nummer	IX
Lokation	Università Commerciale Luigi Bocconi
Land/Område	Italien
By	Milano
Periode	14/12/2013 → 14/12/2013
Internetadresse	http://www.itais.org/itais2013/

Emneord

service, e-services, case study, design

Link til dokument

ITAIS-2013-guidelines-for user involvement-subitted-final-RUC-pure-versionIndsendt manuskript, 155 KB

http://www.cersi.it/itais2013/

1 Afsluttet

When the customer encounter the employee
Scupola, A.
KINO
01/01/2008 → 31/12/2011
Projekter: Projekt › Forskning

Citer dette

@inproceedings{53d0aea003c14ab890a171f92e1e6251,

title = "Guidelines for User Driven Service and E-Service Innovations",

keywords = "service, e-services, case study, design",

author = "Ada Scupola",

year = "2013",

month = dec,

day = "14",

language = "English",

isbn = "978-88-6685-007-6",

booktitle = "Proceedings of ITAIS 2013, X Conference of the Italian Chapter of AIS , Empowering society through digital innovations",

publisher = "AIS Association",

note = "ITAIS 2013 : Empowering society through ; Conference date: 14-12-2013 Through 14-12-2013",

url = "http://www.itais.org/itais2013/",

}

TY - GEN

T1 - Guidelines for User Driven Service and E-Service Innovations

AU - Scupola, Ada

N1 - Conference code: IX

PY - 2013/12/14

Y1 - 2013/12/14

KW - service, e-services, case study, design

M3 - Article in proceedings

SN - 978-88-6685-007-6

BT - Proceedings of ITAIS 2013, X Conference of the Italian Chapter of AIS , Empowering society through digital innovations

PB - AIS Association

T2 - ITAIS 2013

Y2 - 14 December 2013 through 14 December 2013

ER -

Guidelines for User Driven Service and E-Service Innovations

Konference

Emneord

Link til dokument

Projekter

When the customer encounter the employee

Citer dette