Abstract
Based on a longitudinal case study of ICT adoption and e-services development in a Danish library, we examine how governance modes affect technical and organizational change in the public sector. We contribute to extant literature on the links between governance and innovation by highlighting three important aspects that characterize such links. First, our case study shows that the transition from what could be considered as a spurious New Public Management
approach towards a “networked model” implies important organizational innovations and more emphasis on bottom-up decision making. Second, we provide evidence of increasing involvement of end users in innovation and co-creation activities. Third, the increasing involvement of users has created important innovation opportunities that are more and more characterized by their frugal/bricolage nature, hence more localized but not necessarily
trivial and relatively easy to diffuse to different contexts.
approach towards a “networked model” implies important organizational innovations and more emphasis on bottom-up decision making. Second, we provide evidence of increasing involvement of end users in innovation and co-creation activities. Third, the increasing involvement of users has created important innovation opportunities that are more and more characterized by their frugal/bricolage nature, hence more localized but not necessarily
trivial and relatively easy to diffuse to different contexts.
Originalsprog | Engelsk |
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Titel | The 25th Annual RESER Conference ”Innovative Services in the 21st Century” : Proceedings |
Redaktører | Jon Sundbo, Lars Fuglsang, Nanna Balsby |
Udgivelsessted | Roskilde |
Forlag | Roskilde Universitet |
Publikationsdato | 2015 |
ISBN (Trykt) | 978-87-7349-921-4 |
Status | Udgivet - 2015 |
Begivenhed | RESER2015: Innovative Services in the 21st Century - Eigtveds Pakhus, Copenhagen, Danmark Varighed: 10 sep. 2015 → 12 sep. 2015 https://ruconf.ruc.dk/index.php/RESER2015/RESER2015/index |
Konference
Konference | RESER2015 |
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Lokation | Eigtveds Pakhus |
Land/Område | Danmark |
By | Copenhagen |
Periode | 10/09/2015 → 12/09/2015 |
Internetadresse |