From service to experience: the crucial role of front-line employees

Publikation: Bidrag til konferencePaperForskningpeer review

Konference

KonferenceThe 24th Nordic Academy of Management Conference
LokationNord University Business School
LandNorge
ByBodø
Periode23/08/201725/08/2017

Citer dette

Sørensen, F., & Jensen, J. F. (2017). From service to experience: the crucial role of front-line employees. Afhandling præsenteret på The 24th Nordic Academy of Management Conference , Bodø, Norge.
Sørensen, Flemming ; Jensen, Jens Friis. / From service to experience : the crucial role of front-line employees. Afhandling præsenteret på The 24th Nordic Academy of Management Conference , Bodø, Norge.
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title = "From service to experience: the crucial role of front-line employees",
author = "Flemming S{\o}rensen and Jensen, {Jens Friis}",
year = "2017",
language = "English",
note = "null ; Conference date: 23-08-2017 Through 25-08-2017",

}

Sørensen, F & Jensen, JF 2017, 'From service to experience: the crucial role of front-line employees' Paper fremlagt ved The 24th Nordic Academy of Management Conference , Bodø, Norge, 23/08/2017 - 25/08/2017, .

From service to experience : the crucial role of front-line employees. / Sørensen, Flemming; Jensen, Jens Friis.

2017. Afhandling præsenteret på The 24th Nordic Academy of Management Conference , Bodø, Norge.

Publikation: Bidrag til konferencePaperForskningpeer review

TY - CONF

T1 - From service to experience

T2 - the crucial role of front-line employees

AU - Sørensen,Flemming

AU - Jensen,Jens Friis

PY - 2017

Y1 - 2017

M3 - Paper

ER -

Sørensen F, Jensen JF. From service to experience: the crucial role of front-line employees. 2017. Afhandling præsenteret på The 24th Nordic Academy of Management Conference , Bodø, Norge.