Expectations as a key element in trusting

Bidragets oversatte titel: Forventninger som det centrale element i tillid

Mette Apollo Rasmussen, Uffe Kjærgaard Hansen, Maria Bosse Conradsen

Publikation: KonferencebidragPaperForskning


Considering the need for a tangible focus for qualitative research on trusting, we propose that expectations to the behavior of others can provide that. By focusing on expectations, researchers can produce narrative descriptions that explains how trusting develops and changes. Then the key theoretical question is “How do we describe and understand expectations in a micro perspective?” In this article we turn to Luhmann, Mead, Denzin and Blumer, to gain a better understanding of expectations.
Overall we hope this paper contributes with a framework for research on trusting, which frames and supports the “shapeless data spaghetti toward some kind of theoretical understanding that does not betray the richness, dynamism, and complexity of the data” (Langley, 1999: 694).
Bidragets oversatte titelForventninger som det centrale element i tillid
Publikationsdato14 maj 2013
Antal sider17
StatusUdgivet - 14 maj 2013
BegivenhedFifth Seminar of the Nordic Research Network on Trust within and between Organizations : Trust as a Multilevel and Contextualized Phenomenon - Kurhotel Skodsborg, Skodsborg, Danmark
Varighed: 14 maj 201315 maj 2013


SeminarFifth Seminar of the Nordic Research Network on Trust within and between Organizations
LokationKurhotel Skodsborg


  • trusting, expectations, micro processes, recognizing trust, pragmatism

Citer dette