Eight Aspects of Actions in Improvement Plans

Peter H. Carstensen; Otto Vinter

doi:10.1007/978-3-319-97925-0_12

Eight Aspects of Actions in Improvement Plans

Peter H. Carstensen, Otto Vinter

Institut for Mennesker og Teknologi

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

Process improvement planning and managing changes in general arehighly complex and demanding activities. To establish an overview of recommendedactions in such plans, we performed a thorough study of a comprehensiveset of change strategy literature. For each author we extracted their mainrecommendations for action. The result was a list of recommendations for actioncontaining 233 recommendations. Through analytic induction we identifiedeight generic aspects that managers, process consultants and change agentsshould consider when planning and executing changes and process improvements.In this paper we present and discuss the eight aspects. We provide somereflections on how these aspects could be used for inspiration, or as checklists,when designing action plans in practical change management situations. Finally,we relate the eight aspects to the values and principles in the SPI Manifesto andthe guidelines for process improvement in ISO/IEC 33014

Originalsprog	Engelsk
Titel	Systems, Software and Services Process Improvement. 25th International Conference
Redaktører	Richard Messnarz, Xabier Larrucea, Izaskun Santamaria, Rory V. O’Connor
Antal sider	12
Vol/bind	CCIS 896
Udgivelsessted	Switzerland
Forlag	Springer
Publikationsdato	aug. 2018
Sider	147-158
ISBN (Trykt)	9783319979243
DOI	https://doi.org/10.1007/978-3-319-97925-0_12
Status	Udgivet - aug. 2018
Begivenhed	EuroAsiaSPI 2018 - TECNALIA, Derio, Bilbao, Spanien Varighed: 5 sep. 2018 → 7 sep. 2018 http://2018.eurospi.net/

Konference

Konference	EuroAsiaSPI 2018
Lokation	TECNALIA
Land/Område	Spanien
By	Derio, Bilbao
Periode	05/09/2018 → 07/09/2018
Internetadresse	http://2018.eurospi.net/

Navn	Communications in Computer and Information Science
Vol/bind	896
ISSN	1865-0929

Emneord

Action plans
Aspects of change
Change strategies
ISO/IEC 33014
Process improvement
SPI Manifesto

Link til dokument

10.1007/978-3-319-97925-0_12

eurospi18paper.pdfAccepteret manuskript, 349 KBLicens: Ikke-specificeret

Citer dette

Carstensen, Peter H. ; Vinter, Otto. / Eight Aspects of Actions in Improvement Plans. Systems, Software and Services Process Improvement. 25th International Conference. red. / Richard Messnarz ; Xabier Larrucea ; Izaskun Santamaria ; Rory V. O’Connor. Bind CCIS 896 Switzerland : Springer, 2018. s. 147-158 (Communications in Computer and Information Science, Bind 896).

@inproceedings{171fc0beb83e4d218006532f18579f2a,

title = "Eight Aspects of Actions in Improvement Plans",

abstract = "Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.",

keywords = "Action plans, Aspects of change, Change strategies, ISO/IEC 33014, Process improvement, SPI Manifesto, Action plans, Aspects of change, Change strategies, ISO/IEC 33014, Process improvement, SPI Manifesto",

author = "Carstensen, {Peter H.} and Otto Vinter",

year = "2018",

month = aug,

doi = "10.1007/978-3-319-97925-0_12",

language = "English",

isbn = "9783319979243",

volume = "CCIS 896",

series = "Communications in Computer and Information Science",

publisher = "Springer",

pages = "147--158",

editor = "Richard Messnarz and Xabier Larrucea and Izaskun Santamaria and O{\textquoteright}Connor, {Rory V.}",

booktitle = "Systems, Software and Services Process Improvement. 25th International Conference",

note = "EuroAsiaSPI 2018 ; Conference date: 05-09-2018 Through 07-09-2018",

url = "http://2018.eurospi.net/",

}

Carstensen, PH & Vinter, O 2018, Eight Aspects of Actions in Improvement Plans. i R Messnarz, X Larrucea, I Santamaria & RV O’Connor (red), Systems, Software and Services Process Improvement. 25th International Conference. bind CCIS 896, Springer, Switzerland, Communications in Computer and Information Science, bind 896, s. 147-158, EuroAsiaSPI 2018, Derio, Bilbao, Spanien, 05/09/2018. https://doi.org/10.1007/978-3-319-97925-0_12

Eight Aspects of Actions in Improvement Plans. / Carstensen, Peter H.; Vinter, Otto.
Systems, Software and Services Process Improvement. 25th International Conference. red. / Richard Messnarz; Xabier Larrucea; Izaskun Santamaria; Rory V. O’Connor. Bind CCIS 896 Switzerland: Springer, 2018. s. 147-158 (Communications in Computer and Information Science, Bind 896).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Eight Aspects of Actions in Improvement Plans

AU - Carstensen, Peter H.

AU - Vinter, Otto

PY - 2018/8

Y1 - 2018/8

N2 - Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.

AB - Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.

KW - Action plans

KW - Aspects of change

KW - Change strategies

KW - ISO/IEC 33014

KW - Process improvement

KW - SPI Manifesto

KW - Action plans

KW - Aspects of change

KW - Change strategies

KW - ISO/IEC 33014

KW - Process improvement

KW - SPI Manifesto

U2 - 10.1007/978-3-319-97925-0_12

DO - 10.1007/978-3-319-97925-0_12

M3 - Article in proceedings

SN - 9783319979243

VL - CCIS 896

T3 - Communications in Computer and Information Science

SP - 147

EP - 158

BT - Systems, Software and Services Process Improvement. 25th International Conference

A2 - Messnarz, Richard

A2 - Larrucea, Xabier

A2 - Santamaria, Izaskun

A2 - O’Connor, Rory V.

PB - Springer

CY - Switzerland

T2 - EuroAsiaSPI 2018

Y2 - 5 September 2018 through 7 September 2018

ER -

Carstensen PH, Vinter O. Eight Aspects of Actions in Improvement Plans. I Messnarz R, Larrucea X, Santamaria I, O’Connor RV, red., Systems, Software and Services Process Improvement. 25th International Conference. Bind CCIS 896. Switzerland: Springer. 2018. s. 147-158. (Communications in Computer and Information Science, Bind 896). doi: 10.1007/978-3-319-97925-0_12