Eight Aspects of Actions in Improvement Plans

Peter H. Carstensen, Otto Vinter

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Resumé

Process improvement planning and managing changes in general are
highly complex and demanding activities. To establish an overview of recommended
actions in such plans, we performed a thorough study of a comprehensive
set of change strategy literature. For each author we extracted their main
recommendations for action. The result was a list of recommendations for action
containing 233 recommendations. Through analytic induction we identified
eight generic aspects that managers, process consultants and change agents
should consider when planning and executing changes and process improvements.
In this paper we present and discuss the eight aspects. We provide some
reflections on how these aspects could be used for inspiration, or as checklists,
when designing action plans in practical change management situations. Finally,
we relate the eight aspects to the values and principles in the SPI Manifesto and
the guidelines for process improvement in ISO/IEC 33014
OriginalsprogEngelsk
TitelSystems, Software and Services Process Improvement. 25th International Conference
RedaktørerX. Larucca, I Santamaria, R.V. O'Connor, R. Messnarz
Antal sider12
Vol/bindCCIS 896
Udgivelses stedSwitzerland
ForlagSpringer
Publikationsdatoaug. 2018
Sider147-158
DOI
StatusUdgivet - aug. 2018
BegivenhedEuroAsiaSPI 2018 - TECNALIA, Derio, Spanien
Varighed: 5 sep. 20187 sep. 2018
http://2018.eurospi.net/

Konference

KonferenceEuroAsiaSPI 2018
LokationTECNALIA
LandSpanien
ByDerio
Periode05/09/201807/09/2018
Internetadresse
NavnCommunications in Computer and Information Science
Vol/bind896
ISSN1865-0929

Emneord

  • Action plans, Aspects of change, Change strategies, ISO/IEC 33014, Process improvement, SPI Manifesto

Citer dette

Carstensen, P. H., & Vinter, O. (2018). Eight Aspects of Actions in Improvement Plans. I X. Larucca, I. Santamaria, R. V. O'Connor, & R. Messnarz (red.), Systems, Software and Services Process Improvement. 25th International Conference (Bind CCIS 896, s. 147-158). Switzerland: Springer. Communications in Computer and Information Science, Bind. 896 https://doi.org/10.1007/978-3-319-97925-0_12
Carstensen, Peter H. ; Vinter, Otto. / Eight Aspects of Actions in Improvement Plans. Systems, Software and Services Process Improvement. 25th International Conference. red. / X. Larucca ; I Santamaria ; R.V. O'Connor ; R. Messnarz. Bind CCIS 896 Switzerland : Springer, 2018. s. 147-158 (Communications in Computer and Information Science, Bind 896).
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abstract = "Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.",
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Carstensen, PH & Vinter, O 2018, Eight Aspects of Actions in Improvement Plans. i X Larucca, I Santamaria, RV O'Connor & R Messnarz (red), Systems, Software and Services Process Improvement. 25th International Conference. bind CCIS 896, Springer, Switzerland, Communications in Computer and Information Science, bind 896, s. 147-158, Derio, Spanien, 05/09/2018. https://doi.org/10.1007/978-3-319-97925-0_12

Eight Aspects of Actions in Improvement Plans. / Carstensen, Peter H.; Vinter, Otto.

Systems, Software and Services Process Improvement. 25th International Conference. red. / X. Larucca; I Santamaria; R.V. O'Connor; R. Messnarz. Bind CCIS 896 Switzerland : Springer, 2018. s. 147-158 (Communications in Computer and Information Science, Bind 896).

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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Carstensen PH, Vinter O. Eight Aspects of Actions in Improvement Plans. I Larucca X, Santamaria I, O'Connor RV, Messnarz R, red., Systems, Software and Services Process Improvement. 25th International Conference. Bind CCIS 896. Switzerland: Springer. 2018. s. 147-158. (Communications in Computer and Information Science, Bind 896). https://doi.org/10.1007/978-3-319-97925-0_12