Eight Aspects of Actions in Improvement Plans

Peter H. Carstensen; Otto Vinter

doi:10.1007/978-3-319-97925-0_12

Eight Aspects of Actions in Improvement Plans

Peter H. Carstensen, Otto Vinter

Institut for Mennesker og Teknologi

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

Process improvement planning and managing changes in general are
highly complex and demanding activities. To establish an overview of recommended
actions in such plans, we performed a thorough study of a comprehensive
set of change strategy literature. For each author we extracted their main
recommendations for action. The result was a list of recommendations for action
containing 233 recommendations. Through analytic induction we identified
eight generic aspects that managers, process consultants and change agents
should consider when planning and executing changes and process improvements.
In this paper we present and discuss the eight aspects. We provide some
reflections on how these aspects could be used for inspiration, or as checklists,
when designing action plans in practical change management situations. Finally,
we relate the eight aspects to the values and principles in the SPI Manifesto and
the guidelines for process improvement in ISO/IEC 33014

Originalsprog	Engelsk
Titel	Systems, Software and Services Process Improvement. 25th International Conference
Redaktører	X. Larucca, I Santamaria, R.V. O'Connor, R. Messnarz
Antal sider	12
Vol/bind	CCIS 896
Udgivelsessted	Switzerland
Forlag	Springer
Publikationsdato	aug. 2018
Sider	147-158
DOI	https://doi.org/10.1007/978-3-319-97925-0_12
Status	Udgivet - aug. 2018
Begivenhed	EuroAsiaSPI 2018 - TECNALIA, Derio, Bilbao, Spanien Varighed: 5 sep. 2018 → 7 sep. 2018 http://2018.eurospi.net/

Konference

Konference	EuroAsiaSPI 2018
Lokation	TECNALIA
Land/Område	Spanien
By	Derio, Bilbao
Periode	05/09/2018 → 07/09/2018
Internetadresse	http://2018.eurospi.net/

Navn	Communications in Computer and Information Science
Vol/bind	896
ISSN	1865-0929

Emneord

Action plans, Aspects of change, Change strategies, ISO/IEC 33014, Process improvement, SPI Manifesto

Link til dokument

10.1007/978-3-319-97925-0_12

eurospi18paper.pdfAccepteret manuskript, 349 KBLicens: Ikke-specificeret

Citer dette

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abstract = "Process improvement planning and managing changes in general are highly complex and demanding activities. To establish an overview of recommended actions in such plans, we performed a thorough study of a comprehensive set of change strategy literature. For each author we extracted their main recommendations for action. The result was a list of recommendations for action containing 233 recommendations. Through analytic induction we identified eight generic aspects that managers, process consultants and change agents should consider when planning and executing changes and process improvements. In this paper we present and discuss the eight aspects. We provide some reflections on how these aspects could be used for inspiration, or as checklists, when designing action plans in practical change management situations. Finally, we relate the eight aspects to the values and principles in the SPI Manifesto and the guidelines for process improvement in ISO/IEC 33014.",

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Carstensen, PH & Vinter, O 2018, Eight Aspects of Actions in Improvement Plans. i X Larucca, I Santamaria, RV O'Connor & R Messnarz (red), Systems, Software and Services Process Improvement. 25th International Conference. bind CCIS 896, Springer, Switzerland, Communications in Computer and Information Science, bind 896, s. 147-158, EuroAsiaSPI 2018, Derio, Bilbao, Spanien, 05/09/2018. https://doi.org/10.1007/978-3-319-97925-0_12

Eight Aspects of Actions in Improvement Plans. / Carstensen, Peter H.; Vinter, Otto.
Systems, Software and Services Process Improvement. 25th International Conference. red. / X. Larucca; I Santamaria; R.V. O'Connor; R. Messnarz. Bind CCIS 896 Switzerland: Springer, 2018. s. 147-158 (Communications in Computer and Information Science, Bind 896).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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