Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload

Bidragets oversatte titel: Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload

Morten Hertzum, Jesper Simonsen

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Resumé

Whiteboards are a central tool at emergency departments. We investigate how the substitution of electronic for dry-erase whiteboards affects emergency department clinicians’ mental workload and distribution of their time. With the electronic whiteboard, physicians and nurses spend more of their time in the work areas where other clinicians are present and whiteboard information is permanently displayed, and less in the patient rooms. Main reasons for these changes appear to be that the electronic whiteboard facilitates better timeouts and handovers. Physicians and nurses are, however, in the patient rooms for longer periods at a time, suggesting a more focused patient contact. The physicians’ mental workload has increased during timeouts, whereas the nurses’ mental workload has decreased at the start of shifts when they form an overview of the emergency department. Finally, the secretaries, but neither physicians nor nurses, access whiteboard information on computers other than the permanent displays.
OriginalsprogEngelsk
TidsskriftHealth Informatics Journal
Vol/bind22
Udgave nummer1
Sider (fra-til)3-20
Antal sider19
ISSN1460-4582
DOI
StatusUdgivet - 2016

Bibliografisk note

This article has been found freely available on the Journals Webpage on January 8th 2018. It is labelled by Unpaywall as Bronze OA. If the access to this article is missing, please send an email to rucforsk@ruc.dk

Citer dette

@article{442f253e78ce45afbef826b7936a8fa3,
title = "Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload",
abstract = "Whiteboards are a central tool at emergency departments. We investigate how the substitution of electronic for dry-erase whiteboards affects emergency department clinicians’ mental workload and distribution of their time. With the electronic whiteboard, physicians and nurses spend more of their time in the work areas where other clinicians are present and whiteboard information is permanently displayed, and less in the patient rooms. Main reasons for these changes appear to be that the electronic whiteboard facilitates better timeouts and handovers. Physicians and nurses are, however, in the patient rooms for longer periods at a time, suggesting a more focused patient contact. The physicians’ mental workload has increased during timeouts, whereas the nurses’ mental workload has decreased at the start of shifts when they form an overview of the emergency department. Finally, the secretaries, but neither physicians nor nurses, access whiteboard information on computers other than the permanent displays.",
keywords = "electronic whiteboard, emergency department, mental workload, sociotechnical change, time with patients",
author = "Morten Hertzum and Jesper Simonsen",
note = "This article has been found freely available on the Journals Webpage on January 8th 2018. It is labelled by Unpaywall as Bronze OA. If the access to this article is missing, please send an email to rucforsk@ruc.dk",
year = "2016",
doi = "10.1177/1460458214529678",
language = "English",
volume = "22",
pages = "3--20",
journal = "Health Informatics Journal",
issn = "1460-4582",
publisher = "SAGE Publications",
number = "1",

}

Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload. / Hertzum, Morten; Simonsen, Jesper.

I: Health Informatics Journal, Bind 22, Nr. 1, 2016, s. 3-20.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

TY - JOUR

T1 - Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload

AU - Hertzum, Morten

AU - Simonsen, Jesper

N1 - This article has been found freely available on the Journals Webpage on January 8th 2018. It is labelled by Unpaywall as Bronze OA. If the access to this article is missing, please send an email to rucforsk@ruc.dk

PY - 2016

Y1 - 2016

N2 - Whiteboards are a central tool at emergency departments. We investigate how the substitution of electronic for dry-erase whiteboards affects emergency department clinicians’ mental workload and distribution of their time. With the electronic whiteboard, physicians and nurses spend more of their time in the work areas where other clinicians are present and whiteboard information is permanently displayed, and less in the patient rooms. Main reasons for these changes appear to be that the electronic whiteboard facilitates better timeouts and handovers. Physicians and nurses are, however, in the patient rooms for longer periods at a time, suggesting a more focused patient contact. The physicians’ mental workload has increased during timeouts, whereas the nurses’ mental workload has decreased at the start of shifts when they form an overview of the emergency department. Finally, the secretaries, but neither physicians nor nurses, access whiteboard information on computers other than the permanent displays.

AB - Whiteboards are a central tool at emergency departments. We investigate how the substitution of electronic for dry-erase whiteboards affects emergency department clinicians’ mental workload and distribution of their time. With the electronic whiteboard, physicians and nurses spend more of their time in the work areas where other clinicians are present and whiteboard information is permanently displayed, and less in the patient rooms. Main reasons for these changes appear to be that the electronic whiteboard facilitates better timeouts and handovers. Physicians and nurses are, however, in the patient rooms for longer periods at a time, suggesting a more focused patient contact. The physicians’ mental workload has increased during timeouts, whereas the nurses’ mental workload has decreased at the start of shifts when they form an overview of the emergency department. Finally, the secretaries, but neither physicians nor nurses, access whiteboard information on computers other than the permanent displays.

KW - electronic whiteboard

KW - emergency department

KW - mental workload

KW - sociotechnical change

KW - time with patients

U2 - 10.1177/1460458214529678

DO - 10.1177/1460458214529678

M3 - Journal article

VL - 22

SP - 3

EP - 20

JO - Health Informatics Journal

JF - Health Informatics Journal

SN - 1460-4582

IS - 1

ER -