Effects of Digital Avatar on Perceived Social Presence and Co-presence in Business Meetings Between the Managers and Their Co-workers

Mika Yasuoka*, Marko Zivko, Hiroshi Ishiguro, Yuichiro Yoshikawa, Kazuki Sakai

*Corresponding author

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstract

Due to the Covid-19 outbreak, more people in the workforce, especially in the IT industry, started working from home. This brought a set of issues and challenges for both workers and companies across the globe such as losing touch with other co-workers. This could potentially result in decrease of the performance and innovation. This paper investigates effects of using digital avatar robots in virtual meeting environment, specifically, focusing on the perception of social presence and co-presence between workers and their managers. Our experiment results showed that majority of participants felt an improvement in social presence, co-presence and overall virtual meeting experience while using digital avatar for their meetings, especially to those who has a meeting with less familiar persons or persons from the higher corporate hierarchy.

OriginalsprogEngelsk
TitelCollaboration Technologies and Social Computing - 28th International Conference, CollabTech 2022, Proceedings
RedaktørerLung-Hsiang Wong, Yugo Hayashi, Cesar A. Collazos, Claudio Alvarez, Gustavo Zurita, Nelson Baloian
Antal sider15
ForlagSpringer Science and Business Media Deutschland GmbH
Publikationsdato2022
Sider83-97
ISBN (Trykt)9783031202179
DOI
StatusUdgivet - 2022
Begivenhed28th International Conference on Collaboration Technologies and Social Computing, CollabTech 2022 - Santiago, Chile
Varighed: 8 nov. 202211 nov. 2022

Konference

Konference28th International Conference on Collaboration Technologies and Social Computing, CollabTech 2022
Land/OmrådeChile
BySantiago
Periode08/11/202211/11/2022
NavnLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Vol/bind13632 LNCS
ISSN0302-9743

Bibliografisk note

Funding Information:
This work was supported by JST Moonshot R&D Grant Number JPMJMS2011.

Emneord

  • Co-presence
  • Cooperation
  • Digital robot avatars
  • Remote work
  • Social presence
  • Video conference tools

Citer dette