Developing Action Plans Based on Strategy: Aspects to Consider

The ISO/IEC 33014 Guide for process improvement includes a step in its improvement process called “Develop action plan.” But which actions should be included, and do these actions cover all aspects? The authors have performed a thorough study of the change strategy literature that is the foundation for the 10 overall change strategies defined in ISO/IEC 33014. They have extracted statements from this material that represent generic actions recommended by its authors for each strategy. Through analytic induction the authors have then identified and validated eight aspects that should be considered when developing the concrete actions for executing the strategy.