Detailed User Context Document: Slovenia: Deliverable D1.1

The user context document describes the environment around unemployment services and outlines the con-siderations for social requirements when developing the platform in Slovenia. Based on document studies, statistics and interviews with counsellors and unemployed persons at the pilot deployment sites we aim tocapture the user environment. Although, Slovenia has had its own unique path towards activation which is shaped by the past socialist era as a republic in Yugoslavia and subsequent transition, it also shares severalcharacteristics and challenges with most other EU member states. Thus, the report points to the issues related to profiling and the Hecat tool that are distinctly Slovenian and those that will be relevant in other countries