Coping with cultural and maturity inequality in offshore outsourcing: Is minimizing interaction the solution?

Morten Hertzum, Jan Pries-Heje

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Abstract

    Many companies consider and undertake outsourcing of their software-development activities. Often information systems development is outsourced to vendors in different cultures or with a different level of software-process maturity. Recommendations for managing such outsourcing arrangements typically involve that client and vendor should increase interaction, learn more about the culture of the other part, communicate more, form partnerships, and the like. We have studied a client that did the opposite with a successful outcome. Based on a case study we lay out the story of how interaction between client and vendor on purpose was minimized. What mechanisms were used? What worked and what did not? We conclude that minimizing interaction can be a viable strategy to follow when clients face large cultural and maturity inequality in offshoring their software-development activities
    OriginalsprogEngelsk
    TitelInformation systems in a globalising world: Challenges, ethics and practices : Proceedings of the 17th European Conference on Information Systems
    RedaktørerS. Newell, E. Whitley, N. Pouloudi, J. Wareham, L. Mathiassen
    Antal sider12
    Publikationsdato2009
    Sider923-934
    ISBN (Trykt)978-88-6129-391-5
    StatusUdgivet - 2009
    BegivenhedECIS 2009: The 17th European Conference on Information Systems - Verona, Italien
    Varighed: 8 jun. 200910 jun. 2009
    Konferencens nummer: 17

    Konference

    KonferenceECIS 2009: The 17th European Conference on Information Systems
    Nummer17
    LandItalien
    ByVerona
    Periode08/06/200910/06/2009

    Projekter

    SourceIT

    Pries-Heje, J., Scupola, A., Hertzum, M., Juul, N. C., Simonsen, J. & Bødker, K.

    <ingen navn>

    01/01/200831/03/2011

    Projekter: ProjektForskning

    Citer dette

    Hertzum, M., & Pries-Heje, J. (2009). Coping with cultural and maturity inequality in offshore outsourcing: Is minimizing interaction the solution? I S. Newell, E. Whitley, N. Pouloudi, J. Wareham, & L. Mathiassen (red.), Information systems in a globalising world: Challenges, ethics and practices: Proceedings of the 17th European Conference on Information Systems (s. 923-934) http://www.ecis2009.it/allegati/ecis2009_proceedings_public.pdf