Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact

Jens Kaaber Pors, Jesper Simonsen

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Abstract

    One important goal of employing groupware is to make possible complex collaboration between geographically distributed groups. This requires a dual transformation of both technology and work practice. The challenge is to re­duce the complexity of the coordination work by successfully inte­grating the protocol stipulating the collaboration and the ar­te­fact, in form of the groupware application, mediating the col­laboration. This paper analyses a generic groupware application that was deployed in a large financial organisation in order to support working groups distributed throughout four countries. Using the CSCW frame­work of coordination mechanisms, we have elicited six general factors influencing the integration of the groupware application in two situations.
    OriginalsprogEngelsk
    TitelOrganizational Information Systems in the Context of Globalization
    RedaktørerM. Korpela, R. Montealegre, A. Poulymenakou
    Antal sider16
    ForlagKluwer Academic Publishers
    Publikationsdato2003
    Sider53-68
    ISBN (Trykt)1-4020-7488-3
    StatusUdgivet - 2003
    Begivenhed[IFIP TC8 & TC9/WG8.2 & WG9.4: Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization - Athens, Grækenland
    Varighed: 15 jun. 200317 jun. 2003

    Konference

    Konference[IFIP TC8 & TC9/WG8.2 & WG9.4: Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization
    LandGrækenland
    ByAthens
    Periode15/06/200317/06/2003

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