Comparing Methods for Involving Users in Ideation: The Use of Future Workshops and Blogs in Library Innovation

Hanne Westh Nicolajsen, Ada Scupola, Flemming Sørensen

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review


In this paper we discuss how users may be involved in the ideation phase
of innovation. The study compares the use of a blog and three future
workshops (students, employees and a mix of the two) in a library. Our
study shows that the blog is efficient in giving the users voice whereas the
mixed workshop method (involving users and employees) is especially
good at qualifying and further developing ideas. The findings suggest that
methods for involving users in ideation should be carefully selected and
combined to achieve optimum benefits and avoid potential disadvantages.
TitelProceedings : The 25th Annual RESER Conference ”Innovative Services in the 21st Century”
RedaktørerJon Sundbo, Lars Fuglsang, Flemming Sørensen, Nanna Balsby
ForlagRoskilde Universitet
Publikationsdato11 sep. 2015
ISBN (Trykt)978-87-7349-921-4
StatusUdgivet - 11 sep. 2015
BegivenhedRESER2015: Innovative Services in the 21st Century - Eigtveds Pakhus, Copenhagen, Danmark
Varighed: 10 sep. 201512 sep. 2015


LokationEigtveds Pakhus

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