TY - JOUR
T1 - Collaborative information seeking
T2 - The combined activity of information seeking and collaborative grounding
AU - Hertzum, Morten
PY - 2008
Y1 - 2008
N2 - Since common ground is pivotal to collaboration, this paper proposes to define collaborative information seeking as the combined activity of information seeking and collaborative grounding. While information-seeking activities are necessary for collaborating actors to acquire new information, the activities involved in information seeking are often performed by varying subgroups of actors. Consequently, collaborative grounding is necessary to share information among collaborating actors and, thereby, establish and maintain the common ground necessary for their collaborative work. By focusing on the collaborative level, collaborative information seeking aims to avoid both individual reductionism and group reductionism, while at the same time recognizing that only some information and understanding need be shared.
AB - Since common ground is pivotal to collaboration, this paper proposes to define collaborative information seeking as the combined activity of information seeking and collaborative grounding. While information-seeking activities are necessary for collaborating actors to acquire new information, the activities involved in information seeking are often performed by varying subgroups of actors. Consequently, collaborative grounding is necessary to share information among collaborating actors and, thereby, establish and maintain the common ground necessary for their collaborative work. By focusing on the collaborative level, collaborative information seeking aims to avoid both individual reductionism and group reductionism, while at the same time recognizing that only some information and understanding need be shared.
KW - Collaborative information seeking
KW - Collaborative grounding
KW - Common ground
U2 - 10.1016/j.ipm.2007.03.007
DO - 10.1016/j.ipm.2007.03.007
M3 - Journal article
SN - 0306-4573
VL - 44
SP - 957
EP - 962
JO - Information Processing & Management
JF - Information Processing & Management
IS - 2
ER -