Projekter pr. år
Abstract
Public administrations are investing in the digital transformation of their citizen-oriented services and internal administrative processes. They are using co-production approaches and include different types of stakeholders into these transformative processes to increase service quality and generate public value. In this study, we investigate how these co-production approaches are implemented in both digital strategy formulation and implementation in Denmark. We identify four different types of public value: citizen, economic, administrative and societal public value.
Highlights:
• We study the digital transformation of public administrations in Denmark.
• We investigate how Denmark created public value through its digital transformation efforts.
• We identify five co-production phases: co-planning, co-design, co-management, co-delivery and co-assessment.
• We empirically contribute to operazionalize public value and each co-production phase.
Highlights:
• We study the digital transformation of public administrations in Denmark.
• We investigate how Denmark created public value through its digital transformation efforts.
• We identify five co-production phases: co-planning, co-design, co-management, co-delivery and co-assessment.
• We empirically contribute to operazionalize public value and each co-production phase.
Originalsprog | Engelsk |
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Artikelnummer | 101650 |
Tidsskrift | Government Information Quarterly |
Vol/bind | 39 |
Udgave nummer | 1 |
ISSN | 0740-624X |
DOI | |
Status | Udgivet - jan. 2022 |
Bibliografisk note
Funding Information:This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 770356 .
Emneord
- Digital transformation, public value, co-production, public service delivery, public administration, digital strategy, digital policy
Projekter
- 1 Afsluttet
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Co-VAL - Understanding value co-creation in public services for transforming European public administrations
Hansen, A. V., Fuglsang, L. & Scupola, A.
01/11/2017 → 30/04/2021
Projekter: Projekt › Forskning
Aktiviteter
- 1 Foredrag og mundtlige bidrag
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Digitalization of public services in Denmark-Does it bring any value?
Ada Scupola (Oplægsholder)
25 apr. 2022Aktivitet: Tale eller præsentation › Foredrag og mundtlige bidrag