Building an evaluation infrastructure: capturing feedback at the right time and place

Publikation: Bidrag til konferencePaper

Resumé

Infrastructuring does not happen by itself; it must be supported. In this paper, we present a feedback mechanism implemented as a smartphone-based application, inspired by the concept of infrastructure probes, which supports the in situ elicitation of feedback. This is incorporated within an evaluation infrastructure which enables clinicians to collaboratively evaluate IT system usage and related work practices. Access to the collected feedback is given through a central online repository presenting the feedback and analysed collaboratively. We describe this through a case where nurses collaborate by the means of electronic whiteboards on the infrastructuring of a procedure of patient transfer from an intensive care unit to a general ward.
Infrastructuring does not happen by itself; it must be supported. In this paper, we present a feedback mechanism implemented as a smartphone-based application, inspired by the concept of infrastructure probes, which supports the in situ elicitation of feedback. This is incorporated within an evaluation infrastructure which enables clinicians to collaboratively evaluate IT system usage and related work practices. Access to the collected feedback is given through a central online repository presenting the feedback and analysed collaboratively. We describe this through a case where nurses collaborate by the means of electronic whiteboards on the infrastructuring of a procedure of patient transfer from an intensive care unit to a general ward.

Workshop

WorkshopThe 6th international workshop on Infrastructures for healthcare (IHC)
Nummer6
LokationUniversity of Aarhus
LandDanmark
ByAarhus
Periode22/06/201723/06/2017
Internetadresse

Citer dette

Brandrup, M., & Østergaard, K. L. (2017). Building an evaluation infrastructure: capturing feedback at the right time and place. Afhandling præsenteret på The 6th international workshop on Infrastructures for healthcare (IHC), Aarhus, Danmark.DOI: 10.18420/ihc2017_011
Brandrup, Morten ; Østergaard, Kija Lin. / Building an evaluation infrastructure : capturing feedback at the right time and place. Afhandling præsenteret på The 6th international workshop on Infrastructures for healthcare (IHC), Aarhus, Danmark.6 s.
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Brandrup, M & Østergaard, KL 2017, 'Building an evaluation infrastructure: capturing feedback at the right time and place' Paper fremlagt ved The 6th international workshop on Infrastructures for healthcare (IHC), Aarhus, Danmark, 22/06/2017 - 23/06/2017, . DOI: 10.18420/ihc2017_011

Building an evaluation infrastructure : capturing feedback at the right time and place. / Brandrup, Morten; Østergaard, Kija Lin.

2017. Afhandling præsenteret på The 6th international workshop on Infrastructures for healthcare (IHC), Aarhus, Danmark.

Publikation: Bidrag til konferencePaper

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Brandrup M, Østergaard KL. Building an evaluation infrastructure: capturing feedback at the right time and place. 2017. Afhandling præsenteret på The 6th international workshop on Infrastructures for healthcare (IHC), Aarhus, Danmark. Tilgængelig fra, DOI: 10.18420/ihc2017_011