Jan Mattsson

Søgeresultater

• 2022

  Memoryscape: How managers can create lasting customer experiences

  McColl, R., Mattsson, J. & Charters, K., 19 okt. 2022, I: Journal of Business Strategy. 43, 6, s. 397-405 9 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• 2020

  Consumers’ reactions to unsubstantiated claims about ecological products

  Mattsson, J. & Söderlund, M., 18 jun. 2020, I: Journal of Consumer Marketing. 37, 5, s. 569-578 10 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Fil

• Measuring employee-tourist encounter experience value: A big data analytics approach

  Barnes, S., Mattsson, J., Sørensen, F. & Jensen, J. F., 15 sep. 2020, I: Expert Systems with Applications. 154, 113450.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• The Mediating Effect of Experiential Value on Tourist Outcomes from Encounter-Based Experiences

  Barnes, S., Mattsson, J., Sørensen, F. & Jensen, J. F., 21 jan. 2020, I: Journal of Travel Research. 59, 2, s. 367-380 14 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• 2019

  Is it easier to believe than to disbelieve? An examination of consumers’ reactions to unsubstantiated marketing claims about ecological products

  Mattsson, J. & Söderlund, M., 2019.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

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• Patron Sentiment of Employee-Customer Interaction: Exploring Hotel Customer Reviews through Machine Learning

  Mattsson, J., Sørensen, F., Barnes, S. & Rutter, R., 2019.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• The role of relationships in start-up development

  Mattsson, J., Helmersson, H. & Standing, C., 3 okt. 2019, I: Journal of Strategic Marketing. 27, 7, s. 559-582 24 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Thinking about service encounters boosts talking about them: An examination of antecedents to word-of-mouth in a service encounter context

  Söderlund, M. & Mattsson, J., 25 mar. 2019, I: Journal of Consumer Marketing. 36, 4, s. 506-515 10 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• “This product is ecological!”: An examination of consumers’ reactions to unsubstantiated marketing claims

  Mattsson, J. & Söderlund, M., 2019. 10 s.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

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• 2018

  Fake It Until You Make It: Business Model Conceptualization in Digital Entrepreneurship

  Standing, C. & Mattsson, J., 4 jul. 2018, I: Journal of Strategic Marketing. 26, 5, s. 385-399 15 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• The IPOET matrix: measuring resource integration

  Sund, K. J., Barnes, S. & Mattsson, J., 27 nov. 2018, I: International Journal of Organizational Analysis. 26, 5, s. 953-971 19 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• 2017

  A Survey Instrument for Measuring the Experiential Value of Employee-Tourist Encounters

  Mattsson, J., Sørensen, F., Jensen, J. F. & Barnes, S., 2017. 8 s.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Thinking about the service encounter enhances encounter-related word-of-mouth

  Mattsson, J. & Söderlund, M., 2017.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Understanding Collaborative Consumption: Test of a Theoretical Model

  Barnes, S. & Mattsson, J., 6 mar. 2017, I: Technological Forecasting and Social Change. 118, s. 281-292 12 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Fil
• 2016

  Building Tribal Communities in the Collaborative Economy: An Innovation Framework

  Barnes, S. & Mattsson, J., 2 apr. 2016, I: Prometheus. 34, 2, s. 95-113 19 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Exploring emotional expressions in e-word-of-mouth from online communities

  Standing, C., Holzweber, M. & Mattsson, J., 2016, I: Information Processing & Management. 52, 5, s. 721–732 12 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Fil

• If you want more word-of-mouth activity, ask the customer for it!

  Mattsson, J. & Söderlund, M., 2016.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Motivation fatigue as a threat to innovation: Bypassing the productivity dilemma in R&D by cyclic production

  Mattsson, J., Helmersson, H. & Stetler, K., 2016, I: International Journal of Innovation Management. 20, 2

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Probation review for lecturer: Dr Nikoletta Theofania Siamagka

  Mattsson, J., 17 maj 2016, Roskilde: Roskilde Universitet.

  Publikation: Bog/antologi/afhandling/rapport › Rapport › Rådgivning

• Remembered Experiences and Revisit Intentions: A Longitudinal Study of Safari Park Visitors

  Barnes, S., Mattsson, J. & Sørensen, F., 2016, I: Tourism Management. 57, s. 286-294 9 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Speeding Up Innovation: Building Network Structures for Parallel Innovation

  Sørensen, F. & Mattsson, J., feb. 2016, I: International Journal of Innovation Management. 20, 2

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• "The mere-request-approach” in the service encounter: Its impact on customers’ word-of-mouth activity

  Mattsson, J. & Söderlund, M., 7 maj 2016.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Understanding Current and Future Issues in Collaborative Consumption: A Four-Stage Delphi Study

  Barnes, S. & Mattsson, J., 20 mar. 2016, I: Technological Forecasting and Social Change. 104, s. 200-211 12 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Fil
• 2015

  Assessing the Value of Real-life Brands in Virtual Worlds

  Mattsson, J., Barnes, S. & Hartley, N., 2015, I: Technological Forecasting and Social Change. 92, s. 12-24

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Does a mere request to recommend have an impact on the customer’s word-of-mouth activity?

  Mattsson, J. & Söderlund, M., 2 jun. 2015.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Entrepreneurial Business Development Through Building Tribes

  Holzweber, M., Mattsson, J. & Standing, C., 2015, I: Journal of Strategic Marketing. 23, 7, s. 563-578

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Initiating Service Encounter-based Innovation by Word-of-Business

  Mattsson, J., 2015, I: Journal of Business and Industrial Marketing. 30, 7, s. 880-888 7 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Merely asking the customer to recommend has an impact on word-of-mouth activity

  Mattsson, J. & Söderlund, M., nov. 2015, I: Journal of Retailing and Consumer Services. 27, s. 80–89

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• 2014

  Destination brand experience and visitor behavior: Testing a scale in the tourism context

  Mattsson, J., Sørensen, F. & Barnes, S., 2014, I: Annals of Tourism Research. 48, s. 121–139

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Hotel innovation and its effect on business performance

  Mattsson, J. & Orfila-Sintes, F., 2014, I: International Journal of Tourism Research. 16, 4, s. 388-398 11 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Tourism Innovation: Memory Retrieval as a User-based Information Source

  Mattsson, J., Sørensen, F. & Barnes, S., 2014.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• 2013

  Building Consumer Tribes on the Web with Electronic Word of Mouth

  Holzweber, M., Mattsson, J. & Standing, C., 2013.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Organisational conditions for service encounter based innovation

  Sørensen, F., Sundbo, J. & Mattsson, J., 2013, I: Research Policy. 42, 8, s. 1446-1456

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Thanks for the memories: Towards a model of memorable experiences

  Mattsson, J. & McColl, R., 2013.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• The IPOET Matrix: A Method to Measure Dynamic Capabilities though Resource Integration

  Mattsson, J. & Barnes, S., 2013. 15 s.

  Publikation: Konferencebidrag › Paper › Forskning

• 2012

  Ethics in the bank internet encounter: an explorative study

  Rendtorff, J. D. & Mattsson, J., 2012, I: Journal of Information, Communication and Ethics in Society. 10, 1, s. 36-51

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• How dynamic capabilities drive performance in the Indian IT industry: The role of information and co-ordination

  Holzweber, M., Mattsson, J., Chadee, D. & Raman, R., 8 feb. 2012, I: Service Industries Journal. 32, 4, s. 531-550

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• How feelings-of-warmth carry over from service encounters to private encounters

  Mattsson, J., 2012.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Strategic Insights from Mystery Shopping in B2B Relationships

  Mattsson, J., maj 2012, I: Journal of Strategic Marketing. 20, 4, s. 313-322 10 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Text-analytic Measurement of Effectuation and Causation Orientations among Small and Global Business Managers

  Mattsson, J. & Helmersson, H., jun. 2012, I: Quality and Quantity.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Using multi-method measures in consumer research investigating eye-tracking, electro-dermal activity and self report

  Mattsson, J., Sparks, B., Perkins, H., Wang, Y. & Shao, W., 2012.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

  Fil
• 2011

  Common Mistakes in Designing and Implementing Service Guarantees

  Mattsson, J. & McColl, R., 2011, I: Journal of Services Marketing. 25, 6, s. 451-461

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Exploring the Fit of Real Brands in the Second Life Virtual World

  Mattsson, J. & Barnes, S., 2011, I: Journal of Marketing Management. 27, 9-10, s. 934-958

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Innovation strategy in the Indian IT service industry: User centred issues on innovation

  Holzweber, M., Mattsson, J., Chadee, D. & Raman, R., 2011, User-Based Innovation in Services. Sunbo, J. & Toivonen, M. (red.). Cheltenham: Edward Elgar Publishing, s. 145-176

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Making sense of innovation: A future perfect approach

  Fuglsang, L. & Mattsson, J., 2011, I: Journal of Management & Organization. 17, 4, s. 448-458

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• Segmenting Brand Value Perceptions of Consumers in Virtual Worlds: An Empirical Analysis using the FIMIX Method

  Mattsson, J. & Barnes, S., 2011, I: International Journal of Online Marketing. 1, 1, s. 1-11

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

• The role of brand destination experience in determining revisit intention

  Mattsson, J., Barnes, S. & Sørensen, F., 2011. 7 s.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

  Fil

• Towards a Measure of the Dynamic Capability of the Firm

  Mattsson, J. & Fuglsang, L., 2011, ANZMAC conference paper. Perth, Western Australia: ANZMAC : Australian New Zeeland Marketing Associationn, s. 5

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

• Word-of-mouth is more than recommendations

  Mattsson, J. & Söderlund, M., 2011, ANZMAC annual conference. ANZMAC : Australian New Zeeland Marketing Associationn, 7 s.

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

  Fil
• 2010

  Comparing Axiological and Personality Approaches to Brand Profiling: an Examination of Mercedes (Sweden)

  Mattsson, J. & Barnes, S., 2010.

  Publikation: Konferencebidrag › Paper › Forskning › peer review