Ada Scupola

Søgeresultater

• 2024

  Artificial intelligence in services: State of the art and future directions

  Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A., 2024, (Accepteret/In press) Handbook of Services and Artificial Intelligence. Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A. (red.). Cheltenham: Edward Elgar Publishing, s. 2-13 12 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Impact of Artificial Intelligence on the Claim-Handling Process in Insurance Services: Automation, Augmentation, or Both?

  Scupola, A., Abildgaard Holck, V., Auletta , F. & Zwicky Riddersholm, M., 2024, (Accepteret/In press) Handbook of Artificial Intelligence in Services. scupola, A., sundbo, J., fuglsang, L. & henten, A. (red.). Edward Elgar Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• 2023

  Chapter 3: Teaching notes

  Scupola, A., 23 feb. 2023, Cases on Digital Entrepreneurship: How Digital Technologies are Transforming the Entrepreneurial Process in Existing Businesses and Start-ups. Iandoli, L. & Gibaldi, C. (red.). Cheltenham: Edward Elgar Publishing, s. 173-179 7 s. (Elgar cases in entrepreneurship).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• E-Bro APS: Opportunities and challenges for digital social entrepreneurs

  Scupola, A., 2023, Cases on Digital Entrepreneurship: How Digital Technologies are Transforming the Entrepreneurial Process in Existing Businesses and Start-ups . Iandoli, L. & Gibaldi, C. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 24-34 11 s. (Elgar cases in entrepreneurship).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• E-Services

  Scupola, A., 2023, Elgar Encyclopedia of Services. Gallouj, F., Gallouj , C., Monnoyer, M.-C. & Rubalcaba, L. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 33-35 3 s. (Elgar Encyclopedias in the Social Sciences series).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Social Entrepreneurship and Service Innovation

  Scupola, A., 2023, Elgar Encyclopedia of Services. Gallouj, F., Gallouj, C., Monnoyer, M.-C., Rubalcaba, L. & Scheuer, M. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 391-393 3 s. (Elgar Encyclopedias in the Social Sciences series).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2020

  Business Legitimacy and Adoption of Human Resource Information Systems in Danish SMEs

  Scupola, A. & Pullich, Z., 2020, Handbook of Business Legitimacy: Responsibility, Ethics and Society. Rendtorff, J. (red.). Cham: Springer, s. 1115-1127 13 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Investigation of an Extended Typology for Marketing Destinations with YouTube

  Sambhanthan, A., Thelijjagoda, S., Good, A. & Scupola, A., 6 mar. 2020, Destination Management and Marketing: Breakthroughs in Research and Practice. IGI global, s. 1134-1150 17 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Virtual community based destination marketing with youtube: Investigation of a typology

  Sambhanthan, A., Thelijjagoda, S., Good, A. & Scupola, A., 6 mar. 2020, Destination Management and Marketing: Breakthroughs in Research and Practice. IGI global, Bind 2-2. s. 1151-1169 19 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2019

  ICT in the FM supply chain

  Scupola, A., 1 jan. 2019, Facilities Management Models, Methods and Tools: Research Results for Practice. Jensen, P. A. (red.). 1 udg. Abingdon, Oxon: Routledge, s. 171-176 6 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2018

  IKT i FM Leverancekæden Polyteknisk Boghandel og Forlag.

  Scupola, A., 2018, CFM forskning igennem 10 år: De vigtigste modeller, metoder og værktøjer. Jensen, P. A. (red.). Lyngby: Polyteknisk Boghandel og Forlag, s. 95-99 5 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Åben adgang

• Integrative perspectives to service, innovation and experience research

  Scupola, A. & Fuglsang, L., 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 1-18 18 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Motivators and inhibitors of e-Residency adoption for global e-entrepreneurship

  Uljala, L. & Scupola, A., 2018, Services, Experiences and Innovation: Integrating and Extending Research . Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 208-223 16 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Preface

  Scupola, A. & Fuglsang, L., 30 nov. 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. xv-xvi 2 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• User involvement in business-to-business operational service innovation

  Nardelli, G. & Scupola, A., 2018, Services, Experiences and Innovation : Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 253-268 16 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• User Involvement in Service Innovation Processes

  Nicolaisen, H. W., Sørensen, F. & Scupola, A., 2018, Optimizing Current Practices in E-Services and Mobile Applications. Khosrow-Pour, M. (red.). April udg. Hershey: IGI global, s. 42-61 20 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2017

  The role of social media data for research on user driven innovation

  Scupola, A., 2017, Service Innovation Research Methods. Sørensen, F. & Lapenta, F. (red.). Cheltenham: Edward Elgar Publishing, s. 132-149 18 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Using Future Workshops for idea generation in engaged service innovation research

  Scupola, A., 2017, Research Methods in Service Innovation. Sørensen, F. & Lapenta, F. (red.). Cheltenham: Edward Elgar Publishing, s. 166-180 15 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2014

  Guidelines for User Driven Service and E-Service Innovations

  Scupola, A., 2014, Smart organizations need smart artifacts: fostering interactions between people, technologies, and processes. Caporarello, L., Di Martino, B. & Martinez, M. (red.). Heidelberg: Springer Science+Business Media, s. 229-241 (Lecture Notes in Information Systems and Organisation , Bind 7).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study

  Scupola, A. & Westh Nicolajsen, H., 2014, Integrating Social Media into Business Practice, Applications, Management, and Models. Lee, I. (red.). IGI global, (Advances in E-Business Research Book Series).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2013

  Library perceptions of using social software as blogs in the idea generation phase of service innovations: Lessons from an experiment

  Scupola, A. & Nicolajsen, H. W., 2013, Organizational Change and Information Systems: Working and Living Together in New Ways. Spagnoletti, P. (red.). Berlin, New York: Springer Publishing Company, s. 137-144 (Lecture Notes in Information Systems and Organisation , Bind 2).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2012

  Innovation Insights in the Danish Facility Management Sector

  Scupola, A., feb. 2012, Facilities Management Research in the Nordic Countries: Past, present and future. Jensen, P. A. & Nielsen, S. B. (red.). Lyngby: Polyteknisk Boghandel og Forlag, s. 161-172

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• 2011

  A Study of E-services Adoption Factors

  Scupola, A. & Nicolajsen, H. W., 2011, Emerging Themes in Information Systems and Organization Studies. Carugati, A. & Rossignoli, C. (red.). Springer Science+Business Media, s. 169-179

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Can you outsource innovation?

  Scupola, A., Pries-Heje, J., Johansen, J. & Selch Larsen, K., 2011, Balancing Innovation and Sourcing in Information-Systems Development. Hertzum, M. & Jørgensen, C. (red.). Trondheim, Norway: TAPIR Akademisk Forlag

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• E-services and the Codification of Informational Services

  Scupola, A., Henten, A. & Nicolajsen, H. W., jun. 2011, Developing Technologies in E-Services, Self-Services and Mobile Communication: New Concepts. scupola, A. (red.). 1 udg. USA: Idea Group Publishing, Bind 1. s. 16-29

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• KIBS and Their Users as Co-creators of Breakthrough Innovations

  Scupola, A. & Nicolajsen, H. W., 2011, User-Based Innovation in Services. Sundbo, J. & Toivonen, M. (red.). Cheltenham: Edward Elgar Publishing, s. 101-120

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• 2010

  Australian SMES' And E-Commerce adoption: Newer Perspectives

  Scupola, A., 2010, Global Perspectives on Small and Medium Enterprises and Strategic Information Systems: International Approaches. Bharati, P., Lee, I. & Chaudhury, A. (red.). Hershey, PA, USA: Idea Group Publishing, s. 132-144 13 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Fil

• Exploring Leadership in E-commerce Adoption in Australian SMEs

  Scupola, A., 2010, Leadership in the Digital Enterprise: Issues and Challenges. Yoong, P. (red.). Hershey, PA, USA: Idea Group Publishing, s. 118-131 18 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Fil

• Ledelse af Informationsteknologi - udfordringer og strategier

  Scupola, A., 2010, Virksomhedsledelse - Positioner, teorier og strategier. Olsen, P. B., Fuglsang, L. & Rendtorff, J. D. (red.). Frederiksberg: Samfundslitteratur, s. 57-73 16 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• Open Innovation in Research Libraries-Myth or Reality?

  Scupola, A. & Nicolajsen, H. W., 2010, Management of the Interconnected World. D'Atri, A., De Marco, M., Braccini, A. M. & Cabiddu, F. (red.). Berlin Heidelberg: Physica-Verlag, s. 3-10 8 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• 2009

  Radikale innovationer i services med kunden som partner: Forhold af betydning!

  Scupola, A., Westh Nicolajsen, H. & Henten, A., 2009, Innovations- og forandringsledelse. Ulhøj, J. (red.). 2. opdatering udg. Copenhagen: Børsen Forum A/S, Bind 9.4-9.5. s. 1-10; 1-25 35 s. (Børsen Ledelseshåndbøger, Bind 9).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• The role of Customer Involvement in Library E-services

  Scupola, A. & Nikolajsen, H. W., 2009, Information Systems: People, Organizations, Institutions, and Technologies. D'Atri, A. & Saccà, D. (red.). Berlin Heidelberg: Physica-Verlag, s. 15-22 8 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning
• 2008

  Conceptualizing Competences in E-Services Adoption and Assimilation in SMEs

  Scupola, A., 2008, Electronic Business: Concepts, Methodologies, Tools and Applications. In Lee, W. (red.). USA: Idea Group Publishing, Bind 4. s. 1089-1102 14 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library

  Scupola, A., 2008, Cases on Managing E-Services. Scupola, A. (red.). Hershey, PA.: Idea Group Publishing, s. 204-217 14 s. (Premier reference source).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Fil

• The role of a network organization and Internet-based technologies in clusters: The case of Medicon Valley

  Scupola, A. & Steinfield, C., 2008, Innovation and The Creative Process: Towards Innovation With Care. Fuglsang, L. (red.). London: Edward Elgar Publishing, s. 193-211 18 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• 2007

  Strategies of E-Commerce Business Value Optimization

  Scupola, A., 2007, Electronic Commerce: Concepts, Methodologies, Tools and Applications. Becker, S. A. (red.). Hershey, PA., USA: Idea Group Publishing, s. 1195-1202

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Fil
• 2005

  Adoption of E-Commerce in Small and Medium Enterprises in Denmark

  Hugger, A. S., 2005, Small Business and Information Technology-Research Techniques and International Case Studies. Hunter, M. G., Burgess S., S. & Wenn, A. (red.). Australia: Heidelberg press

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• Government Intervention in SMEs E-Commerce Adoption

  Hugger, A. S., 2005, Global Electronic Business Research: Contemporary Issues, Implications and Future Trends. Al-Quirim, A.-Q. (red.). USA: Idea Group Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

  Fil
• 2003

  Adoption of commerce in SMEs: lessons from stage models

  Hugger, A. S., 2003, Seeking success in E-business: a multidisciplinary approach. Andersen, K. V., Elliot, S., Swatman, P., Trauth, E. & Bjørn-Andersen, N. (red.). Amsterdam: Kluwer Academic Publishers

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• Governement intervantion in SMEs E-commerce adoption: an institutional approach

  Hugger, A. S., 2003, Proceedings of PACIS (Pacific-Asian conference on information systems) Adelaide, Australia, july 2003.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• Organization, strategy and business value of electronic commerce: the importance of complementarities

  Hugger, A. S., 2003, Managing E-Commerce and mobile computing technologies. Mariga, J. (red.). Seattle, USA: Idea Group Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• SME barriers to elctronic commerce adoption: nothing changes - everyting is new

  Hugger, A. S., 2003, Managing IT in government, business & communities. Gringrich, G. (red.). Seattle, USA: Idea Group Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

  Fil

• The critical role of SMEs and E-commerce in the formation of a european information society: an assessment and policy considerations

  Hugger, A. S., 2003, Proceedings of the international conference: Innovation in Europe, dunamics, institutions and values, Roskilde University, may 2003.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• The role of social awareness in technology assessment in virtual teams

  Hugger, A. S., 2003, Proceedings of the 26th information systems research seminar in scandinavia (IRIS26) Finland, august 2002.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• What is the business value of electronic commerce: how can it be optimized?

  Hugger, A. S., 2003, Intelligent management in the knowledge economy. Junghagen, S. & Linderoth, H. (red.). Edward Elgar Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• 2002

  A business value complementarity framework of electronic commerce

  Hugger, A. S., 2002, Issues and trends of information technology management in contemporary organizations. Khosrow-Pour, M. (red.). Seattle, USA: Idea Group Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• Myths and reality of electronic commerce barriers for SMEs?

  Hugger, A. S., 2002, Issues and trends of information technology management in contemporary organizations. Khosrow-Pour, M. (red.). Seattle, USA: Idea Group Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• 2001

  A framework of adoption of E-commerce in networks of SMEs

  Hugger, A. S., 2001, Proceedings of the 24th Information Systems Research Seminar in Scandinavia. Bjørnstad, S., Moe, R. & Opdahl, A. L. (red.).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning

• A stage model of adoption of internet commerce in SMEs

  Hugger, A. S., 2001, Proceedings of Nordic Workshop on Electronic Commerce 2001. Ihlstrom, C., Svensson, B. M. & Svensson, J. (red.).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning