Ada Scupola

Søgeresultater

• 2024

  Artificial intelligence in services: State of the art and future directions

  Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A., 2024, (Accepteret/In press) Handbook of Services and Artificial Intelligence. Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A. (red.). Cheltenham: Edward Elgar Publishing, s. 2-13 12 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Handbook of Services and Artificial Intelligence

  Scupola, A. (Redaktør), Sundbo, J. (Redaktør), Fuglsang, L. (Redaktør) & Henten, A. (Redaktør), 2024, 1 udg. Cheltenham: Edward Elgar Publishing. 374 s.

  Publikation: Bog/antologi/afhandling/rapport › Antologi › Forskning › peer review

• Impact of Artificial Intelligence on the Claim-Handling Process in Insurance Services: Automation, Augmentation, or Both?

  Scupola, A., Abildgaard Holck, V., Auletta , F. & Zwicky Riddersholm, M., 2024, (Accepteret/In press) Handbook of Artificial Intelligence in Services. scupola, A., sundbo, J., fuglsang, L. & henten, A. (red.). Edward Elgar Publishing

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Implementing Software Robots in a Higher Education Institution, Abstract accepted at 6th Nordic Workshop on Digital Foundations of Business, Operations, Strategy, and Innovation (DBOSI’24), Copenhagen Business School , February 15-16, 2024

  Scupola, A. & Kirchner, K., 2024, (Accepteret/In press).

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• 2023

  A Literature Review of AI in Insurance Services

  Scupola, A., 2023.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Chapter 3: Teaching notes

  Scupola, A., 23 feb. 2023, Cases on Digital Entrepreneurship: How Digital Technologies are Transforming the Entrepreneurial Process in Existing Businesses and Start-ups. Iandoli, L. & Gibaldi, C. (red.). Cheltenham: Edward Elgar Publishing, s. 173-179 7 s. (Elgar cases in entrepreneurship).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• E-Bro APS: Opportunities and challenges for digital social entrepreneurs

  Scupola, A., 2023, Cases on Digital Entrepreneurship: How Digital Technologies are Transforming the Entrepreneurial Process in Existing Businesses and Start-ups . Iandoli, L. & Gibaldi, C. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 24-34 11 s. (Elgar cases in entrepreneurship).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• E-Services

  Scupola, A., 2023, Elgar Encyclopedia of Services. Gallouj, F., Gallouj , C., Monnoyer, M.-C. & Rubalcaba, L. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 33-35 3 s. (Elgar Encyclopedias in the Social Sciences series).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Social Entrepreneurship and Service Innovation

  Scupola, A., 2023, Elgar Encyclopedia of Services. Gallouj, F., Gallouj, C., Monnoyer, M.-C., Rubalcaba, L. & Scheuer, M. (red.). 1 udg. Cheltenham: Edward Elgar Publishing, s. 391-393 3 s. (Elgar Encyclopedias in the Social Sciences series).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Videnrådgivere må selv regulere brugen af kunstig intelligens

  Sundbo, J., Scupola, A., Fuglsang, L., Bevort, F., Henten, A., Edwards, K. & Kirchner, K., 14 aug. 2023, I: Politiken. Debat, s. 5 1 s.

  Publikation: Bidrag til tidsskrift › Bidrag til avis - Kronik

• 2022

  Adoption of Artificial Intelligence (AI) In Service Organizations-The case of Denmark

  Scupola, A. & Henten, A., aug. 2022.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• Artificial Intelligence in the claim handling processes in the Danish insurance industry: Drivers and experienced value

  Scupola, A., Abildgaard, V. H., Riddersholm, M. Z. & Auletta , F., 2022.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• Co-Production in Digital Transformation of Public Administration and Public Value Creation: The case of Denmark

  Scupola, A. & Mergel, I., jan. 2022, I: Government Information Quarterly. 39, 1, 101650.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Åben adgang

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• Social Entrepreneurs as change makers: expanding public service networks for social innovation

  Hansen, A. V., Fuglsang, L., Gallouj, F. & Scupola, A., 2022, I: Public Management Review . 24, 10, s. 1632-1651 20 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

  Fil

• Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries

  Merlin-Brogniart, C., Fuglsang, L., Magnussen, S., Peralta, A., Révész, É., Rønning, R., Rubalcaba, L. & Scupola, A., sep. 2022, I: Technological Forecasting and Social Change. 182, 14 s., 121826.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review
• 2021

  Conceptualising Employee Involvement in Service Innovation: An Integrative Review

  Engen, M., Fuglsang, L., Tuominen, T., Sundbo, J., Møller, J. K., Scupola, A. & Sørensen, F., 11 okt. 2021, I: Journal of Service Management. 32, 5, s. 702-751 50 s.

  Publikation: Bidrag til tidsskrift › Review › peer review

• Digital Transformation and Co-creation in Social Innovation

  Scupola, A., 2021.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• Enterprise Crowdsourcing and Organizational Culture: Lessons from an Engineering Consultancy

  Scupola, A. & Nicolajsen, H. W., 1 apr. 2021, I: International Journal of e-Services and Mobile Applications. 13, 2, s. 1-20 20 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Social Entrepreneurs - The motor behind public service innovation networks for social innovation?

  Hansen, A. V., Fuglsang, L., Gallouj, F. & Scupola, A., 2021.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• Understandings of Social Innovation within the Danish Public Sector: A Literature Review

  Scupola, A., Fuglsang, L., Gallouj, F. & Hansen, A. V., jun. 2021, I: Administrative Sciences. 11, 2, 49.

  Publikation: Bidrag til tidsskrift › Review › peer review

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• Value Co-Creation and Digital Service Transformation: The case of Denmark

  Scupola, A. & Mergel, I., 2021.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

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• Value Co-Creation and Digital Service Transformation: The case of Denmark

  Scupola, A. & Mergel, I., 2021.

  Publikation: Konferencebidrag › Konferenceabstrakt til konference › Forskning › peer review

• 2020

  Business Legitimacy and Adoption of Human Resource Information Systems in Danish SMEs

  Scupola, A. & Pullich, Z., 2020, Handbook of Business Legitimacy: Responsibility, Ethics and Society. Rendtorff, J. (red.). Cham: Springer, s. 1115-1127 13 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Creating a New Innovation Orientation Through Idea Competitions

  Nicolajsen, H. W. & Scupola, A., 2020, Digital Business Transformation. Agrifoglio, R., Lamboglia, R., Mancini, D. & Ricciardi, F. (red.). Springer, s. 93-106 14 s. (Lecture Notes in Information Systems and Organisation; Nr. 38, Bind 2020).

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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• Investigation of an Extended Typology for Marketing Destinations with YouTube

  Sambhanthan, A., Thelijjagoda, S., Good, A. & Scupola, A., 6 mar. 2020, Destination Management and Marketing: Breakthroughs in Research and Practice. IGI global, s. 1134-1150 17 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Virtual community based destination marketing with youtube: Investigation of a typology

  Sambhanthan, A., Thelijjagoda, S., Good, A. & Scupola, A., 6 mar. 2020, Destination Management and Marketing: Breakthroughs in Research and Practice. IGI global, Bind 2-2. s. 1151-1169 19 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review
• 2019

  Adoption of Human Resource Information Systems in Danish SMEs

  Scupola, A. & Pollich, Z., 26 sep. 2019, Conference Proceedings.

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

  Fil

• Danish Case-Studies Report: Case study report. Case studies WP6: Denmark. [E-bro, Mind your own Business, Grennesminde, Cycling without Age, ByBi]

  Fuglsang, L., Hansen, A. V. & Scupola, A., 2019, Empirical approach to value co-creation in public services: structural transformations: EU-H2020 Co-VAL, Deliverable 6.1. Brussels: European Commission, s. 197-285 88 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til rapport › Forskning › peer review

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• ICT in the FM supply chain

  Scupola, A., 1 jan. 2019, Facilities Management Models, Methods and Tools: Research Results for Practice. Jensen, P. A. (red.). 1 udg. Abingdon, Oxon: Routledge, s. 171-176 6 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• IT-enabled Idea Competitions for Organizational Innovation: An inquiry into breakdowns in adaptation

  Nicolajsen, H. W., Matthiasen , L. & Scupola, A., dec. 2019, I: Creativity and Innovation Management. 28, 4, s. 436-449 14 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Theoretical and empirical evidence of public service innovation networks for social innovation (PSINSIs) in Denmark: A Systematic Literature Review

  Scupola, A. & Fuglsang, L., 21 jun. 2019.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

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• 2018

  A Case Study of Digital Transformation of Danish Public Services: Actors and Policies

  Scupola, A., dec. 2018, 11th CMI International Conference, 2018: Prospects and Challenges Towards Developing a Digital Economy within the EU . Williams, I. (red.). IEEE Press, s. 14-18 5 s. 8624818. (Unknown).

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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• Danish theoretical, empirical and grey literature on public service innovation networks for social innovation (PSINSIs). A literature review

  Fuglsang, L. & Scupola, A., 2018, Roskilde Universitet. 22 s.

  Publikation: Bog/antologi/afhandling/rapport › Rapport › Forskning

• Digital Transformation of Public Administration Services in Denmark: A Process Tracing Case Study

  Scupola, A., 2018, I: Nordic and Baltic Journal of Information and Communications Technologies. 2018, 1, s. 261–284 24 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• IKT i FM Leverancekæden Polyteknisk Boghandel og Forlag.

  Scupola, A., 2018, CFM forskning igennem 10 år: De vigtigste modeller, metoder og værktøjer. Jensen, P. A. (red.). Lyngby: Polyteknisk Boghandel og Forlag, s. 95-99 5 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

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• Integrative perspectives to service, innovation and experience research

  Scupola, A. & Fuglsang, L., 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 1-18 18 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Investigation of an Extended Typology for Marketing Destinations with YouTube

  Sambhanthan, A., Thelijjagoda, S., Good, A. & Scupola, A., 2018, I: International Journal of Knowledge-Based Organizations. 8, 3, 16 s.

  Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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• Literature review of the Danish theoretical, empirical and “grey” literature on national public service innovation networks for social innovation, WP6, Co-VAL [770356] “Understanding value co-creation in public services for transforming European public administrations

  Scupola, A. & Fuglsang, L., 2018, Roskilde: Roskilde Universitet.

  Publikation: Bog/antologi/afhandling/rapport › Rapport › Forskning

• Motivators and inhibitors of e-Residency adoption for global e-entrepreneurship

  Uljala, L. & Scupola, A., 2018, Services, Experiences and Innovation: Integrating and Extending Research . Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 208-223 16 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Policy and process tracing of international digital transformation practices, WP3 / D3.2: Co-VAL [770356] “Understanding value co-creation in public services for transforming European public administrations”

  Mergel, I., Gago, D., Liefooghe, C., Mureddu, F., Lepczynski, S., Scupola, A. & Nasi, G., 2018, European Commission. 244 s.

  Publikation: Bog/antologi/afhandling/rapport › Rapport › Rådgivning › peer review

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• Policy and process tracing of international digital transformation practices-Case Denmark, Co-VAL [770356] “Understanding value co-creation in public services for transforming European public administrations”

  Scupola, A., 2018

  Publikation: Bog/antologi/afhandling/rapport › Rapport › Forskning › peer review

• Preface

  Scupola, A. & Fuglsang, L., 30 nov. 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. xv-xvi 2 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Services, Experiences and Innovation: Integrating and Extending Research

  Scupola, A. & Fuglsang, L., 30 nov. 2018, Cheltenham: Edward Elgar Publishing. 360 s. (Services, economy and innovation).

  Publikation: Bog/antologi/afhandling/rapport › Antologi › Forskning › peer review

• User involvement in business-to-business operational service innovation

  Nardelli, G. & Scupola, A., 2018, Services, Experiences and Innovation : Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Cheltenham: Edward Elgar Publishing, s. 253-268 16 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• User Involvement in Service Innovation Processes

  Nicolaisen, H. W., Sørensen, F. & Scupola, A., 2018, Optimizing Current Practices in E-Services and Mobile Applications. Khosrow-Pour, M. (red.). April udg. Hershey: IGI global, s. 42-61 20 s.

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

• Virtual Entrepreneurship and e-Residency Adoption

  Uljala, L. & Scupola, A., 2018, Network, Smart and Open: Three Keywords for Information Systems innovation. Lamboglia, R., Cardoni, A., Dameri, P. & Mancini, D. (red.). Cham: Springer, s. 71-84 14 s. (Lecture Notes in Information Systems and Organisation ; Nr. 24).

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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• 2017

  Business Network Services and the Network Ambivalence Trap

  Sørensen, F., Grünbaum, N. N. & Scupola, A., 2017.

  Publikation: Konferencebidrag › Paper › Forskning › peer review

• Is safety a value proposition? The case of fire inspection

  Scupola, A. & Hansen, A. V., 2017, Proceedings 27th RESER conference: The Crucial Role of Services in Business and Cities Competitiveness. Hernandez, E., Sanchez, D. & Arando, S. (red.). Bilbao: Mondragon Unibertsitatea

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning

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• Motivators and Inhibitors of e-Residency Adoption for Entrepreneurial Purposes

  Uljala, L. & Scupola, A., 2017, Proceedings 27th RESER conference: The Crucial Role of Services in Business and Cities Competitiveness. Hernandes, E., Sanchez, D. & Arando, S. (red.). Bilbao: Mondragon Unibertsitatea, s. 465-484

  Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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• The role of social media data for research on user driven innovation

  Scupola, A., 2017, Service Innovation Research Methods. Sørensen, F. & Lapenta, F. (red.). Cheltenham: Edward Elgar Publishing, s. 132-149 18 s. (Services, economy and innovation).

  Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review