Publikationer 2008 2019

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Konferencebidrag i proceedings
2018

The transition from selling capital goods to providing solutions in manufacturing: Changing corporate strategies and business models

Møller, J. K., 10 maj 2018, Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization 14-16 May 2018 Copenhagen, Denmark. Bigdeli, A., Frandsen, T., Raja, J. & Baines, T. (red.). Aston University, s. 198-206 9 s.

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Virtual Entrepreneurship and e-Residency Adoption

Uljala, L. & Scupola, A., 2018, Network, Smart and Open: Three Keywords for Information Systems innovation. Lamboglia, R., Cardoni, A., Dameri, P. & Mancini, D. (red.). Cham: Springer, s. 71-84 (Lecture Notes in Information Systems and Organisation ; Nr. 24).

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2017

Experience Innovation in Tourism: The Role of Front-line Employees

Jensen, J. F. & Sørensen, F., 7 jun. 2017, Conference Proceedings 5th Interdisciplinary Tourism Research Conference. Kozak, M., Artal-Tur, A. & Kozak, N. (red.). Cartagena: Technical University of Cartagena, s. 448-453 (Conference Proceedings Interdisciplinary Tourism Research Conference, Bind 5).

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The process of service infusion in manufacturing companies and the impact on corporate strategies in the service solutions market - driving forces and components: A case study of 'servitization' in the life cycle of Wind Power Turbines and de development of corporate strategies in the marketing of O&M Services.

Møller, J. K., 7 sep. 2017, 27th RESER Conference Bilbao Sep 7-9 2017: The Crucial Role of Services in Business and Cities Competitiveness. Hernandez, E., Sanchez, D. & Arando, S. (red.). Bilbao: Mondragon Unibertsitatea, s. 735-759 24 s.

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2016

Place co-creation of tourism experiences

Sørensen, F. & Jensen, J. F., 25 maj 2016, Conference Proceedings 4th Interdisciplinary Tourism Research Conference. (Conference Proceedings Interdisciplinary Tourism Research Conference).

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2015

A Three Step B2B Sales Model Based on Satisfaction Judgments

Grünbaum, N. N., 1 jun. 2015, Proceedings: 3rd Mediterannean Interdisciplinary Forum on Social Sciences and Humanities, MIFS 2015, 17-19 May 2015, Barcelona, Spain. Kocani: European Scientific Institute, s. 46-64 19 s.

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Comparing Methods for Involving Users in Ideation: The Use of Future Workshops and Blogs in Library Innovation

Nicolajsen, H. W., Scupola, A. & Sørensen, F., 11 sep. 2015, Proceedings: The 25th Annual RESER Conference ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balsby, N. (red.). Roskilde: Roskilde Universitet

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Governance and Innovation in Public sector Services: The case of Digital Library

Scupola, A. & Zanfei, A., 17 jun. 2015, EURAM 2015: Proceedings. Warsaw: Kozminski University

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Governance and innovation in public sector services: The case of digital library

Scupola, A. & Zanfei, A., 2015, The 25th Annual RESER Conference ”Innovative Services in the 21st Century”: Proceedings. Sundbo, J., Fuglsang, L. & Balsby, N. (red.). Roskilde: Roskilde Universitet

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Perceptions of FM service encounters

Scupola, A. & Hansen, A. V., 2015, Research Papers. Advancing Knowledge in Facilities Management: People make facilities management. Alexander, K. & Price, I. (red.). Holland: EuroFM

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Towards a Multi-level Framework of Collaborative Innovation in Tourism

Høegh-Guldberg, O. & Fuglsang, L., 2015, Proceedings: The 25th Annual RESER Conference ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balslev, N. (red.). Roskilde: Roskilde Universitet

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2014

Engagement in service innovation: A case study of innovation of a tourism service

Fuglsang, L. & Nordli, A. J., 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (red.). Espoo: RESER, s. 436-444

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Innovation and social, public and private value

Langergaard, L. L., Fuglsang, L. & Hulgård, L., 2014, Proceedings from the First international management conference of the Romanian Scientific Management Society: Challenges, Performances and Tendencies in the Organization Management. Nicolescu, O., Plesoianu, G., Ceptureanu, E. & Cirstea, A. C. (red.). Societatea Academica de Management din Romania, 12 s.

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Is the phenomenon political consumption overrated? Uncovering political intentions and values of organic food consumption.

Grünbaum, N. N. & Stenger, M., 19 dec. 2014, Proceedings: 2nd Mediterranean Interdisciplinary Forum on Social Sciences and Humanities. European Scientific Institute, s. 285-299 15 s.

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Measurement of service innovation project success: A practical tool and theoretical implications

Sundbo, J., 11 sep. 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (red.). Espoo: RESER, s. 1315-1324

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The crucial factor for customers: From service quality to experience – and back again?

Sundbo, J., 4 jun. 2014, 17th QMOD-ICQSS proceedings. Dahlgaard-Park, S. M. & Dahlgaard, J. J. (red.). Lund: Lund University Library Press

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The Impact of Enterprise Crowdsourcing on Company Innovation Culture: The case of an engineering consultancy

Scupola, A. & Westh Nicolajsen, H., 2014, Nordic Contributions in IS Research: 5th Scandinavian Conference on Information Systems, SCIS 2014. Commisso, T. H., Nørbjerg, J. & Pries-Heje, J. (red.). New York: Springer Publishing Company, (Lecture Notes in Business Information Processing, Bind 186).

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2013

Entrepreneurial Barriers to Strategy

Elkjær, J. R., 1 nov. 2013, Short Research Papers on Knowledge, Innovation and Enterprise. Ogunleye, J., Heger, D. & Richter, U. H. (red.). London: International Conference on Knowledge, Innovation & Enterprise, Bind I. s. 126-135 9 s.

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Experiential dissonance

Sundbo, J., 24 sep. 2013, Innovation and value creation in experience‐based tourism: Book of Proceedings. Lindberg, F. (red.). Bodø: Northern InSights, 14 s.

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Guidelines for User Driven Service and E-Service Innovations

Scupola, A., 14 dec. 2013, Proceedings of ITAIS 2013, X Conference of the Italian Chapter of AIS , Empowering society through digital innovations. AIS Association, 8 s.

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Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

Nardelli, G. & Scupola, A., 2013, SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems. ICIS, 16 s.

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