Digital mediation in museum communication

Svabo, C. (Oplægsholder)

Aktivitet: Tale eller præsentationForedrag og mundtlige bidrag


Since the middle of the last decade museums and science centers have experimented with digital media. Digital media are bestowed with hopes of obtaining visitor participation, and furthermore are seen as ways of communicating with audiences which otherwise are difficult to reach. However, it is increasingly clear that participation does not automatically tag along with digital mediation: Digital mediation and participation are potentially but not necessarily related. The presentation takes as its point of departure the relationship between digital media and participation: why are these two frequently seen as interrelated? After this follows a discussion of experiences with digital mediation: what role do digital media play in actual museum visitor experiences? Finally, it is argued that digital media need to be considered alongside other practices and means of museum communication - and in accordance with strategically defined goals of visitor experience (which may include the experience of participation). The presentation focuses on mobile media and stationary computers in museum exhibitions. Examples are not exclusively from museums of the natural sciences. Suggested litterature • Nina Simon (2010): ‘Principles of participation’, chapter 1 in the book The Participatory Museum, can be accessed at • Peter Samis & Stephanie Pau (2009): ‘After the Heroism, Collaboration: Organizational Learning and the Mobile Space’, conference paper from Museums and the Web: the international conference for culture and heritage on-line, 2009, can be accessed at
Periode1 mar. 2013
BegivenhedstitelTMN seminar: null
PlaceringOdense, Danmark


  • mobile media
  • digital media
  • museums
  • science communication
  • visitor experiences